JusPrin Privacy Policy

JusPrin is a desktop app. What you make in it stays on your computer unless you use a feature that needs the internet, and the principles below say how we treat what leaves it.

Our principles

Your work is yours. Your models, projects and chats belong to you.
We collect only what a feature needs. When you use an online feature, we collect only what that feature needs to work.
We share only to do what you asked. We share your information with another company only when that is needed to do what you asked, such as the AI provider that writes a reply or the company that processes your payment. They may use it only for that purpose. We also share it when the law requires us to. If JusPrin is sold or merged, your information passes to the new owner, who must keep the promises in this policy. Any other sharing needs your explicit permission first.
We use your information to improve JusPrin. We may use what you send us, including your chats, to run, improve and develop JusPrin and its AI features. For example, we may analyse it, have people review it, or use it to train AI models. No other company gets to use it for its own purposes: any that help us with this work handle it only for us. You can ask us not to use your information this way.
No new uses without asking. We won't use your information for a purpose this policy doesn't describe unless you opt in.
We don't sell your information or use it for advertising.
Printer secrets stay on your computer. Printer access codes, passwords and print-host keys are never sent to us or to AI providers.
You stay in control. You can see, export or delete your information, and close your account, at any time.
No surprises. We tell you before an important change to this policy takes effect.

Who we are

TSD Technology, LLC ("we", "us") makes JusPrin and runs JusPrin accounts. JusPrin accounts are separate from Obico accounts, and this policy covers JusPrin only. You can reach us about privacy at jusprin-support@obico.io.

What we collect

Your account: your email address, and basic profile details from the sign-in method you choose.
What you send to the AI assistant: your messages and attachments, and the parts of your open project the assistant needs to help you, such as settings, object details and pictures of the build plate.
What you choose to send us: for example print reports or problem reports.
Usage needed to run your account: for example the credits you use.
Payments: handled by our payment processor. We don't see your full card number.

You can slice and print without an account. If you add your own API key for an AI provider, the app sends your chats straight from your computer to that provider. We don't receive them, and that provider's terms and privacy policy apply.

Other services the app talks to

Update checks. The app checks for new versions, sending only basic technical details such as its version number. You can turn this off.
Printer makers' services. If you connect a printer through its maker's online service or software, that maker's privacy policy covers that connection.
Public problem reports. If you choose to report a problem publicly, for example as a GitHub issue, the app shows you the text first. Nothing is posted until you submit it.

How long we keep it

We keep your information only as long as we need it to provide, improve and develop the service, or as long as the law requires. When you delete your account, we delete your information within 30 days, except records the law requires us to keep. Copies in our backups are deleted as those backups expire.

Your rights

You can ask us to show, correct, export or delete your information by writing to jusprin-support@obico.io.

Children

JusPrin accounts are not meant for children under 13, or under the minimum age for agreeing to online services in their country if that is higher. If you believe a child has given us information, write to us and we will delete it.

International transfers

We and the companies we work with may process information in other countries.

Changes to this policy

We post changes at https://www.obico.io/jusprin-privacy.html, and we tell you in the app or by email before an important change takes effect.